Dedicated Services/Training

Express Medical drivers are courteous, concerned about your needs and have a professional appearance with a positive attitude. We carefully select our drivers, train them to meet the needs of your departments and provide ongoing training.

 

Dedicated courier team

Express Medical understands the importance of every specimen or lab product, we guarantee predictable and consistent quality service by providing couriers who are dedicated to your facility. We also provide a regional manager who focuses solely on your facility with the same professional couriers assigned to your routes daily. Our staff becomes an integral part of your team which quickly results in a dialog that produces service improvements, cost controls and guaranteed customer satisfaction. We have a 100% success rate!

 

Scalability

Our business model and knowledge of the medical industry provides flexibility and courier coverage when you grow your business. In-house capital expenditures are avoided with professional and targeted services guaranteed.

 

Ongoing training

Couriers are trained in the proper handling and transportation of ambient, fresh, refrigerated and frozen specimens. Our couriers have proper identification, consistent identifiable uniforms and necessary equipment including specimen coolers, barcode scanners, mobile data devices and spill kits. Most importantly, they are OSHA, IATA, TSA & HIPAA compliant.

We emphasize ongoing training which includes all of the following activities:

  • Labeling and identification of biomedical items
  • Storage during local transportation
  • IATA (UN3373) packaging and shipping compliance
  • Contingency plan for emergency transport
  • Procedure for decontaminating biomedical waste spills
  • Procedure for containment
  • Treatment methods